Terms of Service
Effective Date: 4/14/2026
Welcome to Cates & Reed, PLLC. By accessing or using our website (www.dwanecates.com) and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Use of Services
Cates & Reed, PLLC provides legal services and related communications. By using our website or submitting your information, you agree to use our services only for lawful purposes and in a manner consistent with these Terms.
SMS Messaging Terms (A2P 10DLC Compliance)
Program Name: Cates & Reed Client Communication Program
Program Description:
By opting into our SMS program, you agree to receive non-marketing text messages from Cates & Reed, PLLC related to your inquiry, case updates, appointment reminders, and follow-up communications, including requests for feedback or reviews.
You can cancel the SMS service at any time. Simply text "STOP" to +1 775-306-6457. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to:
Phone: (480) 864-3807
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our Privacy Policy.
User Responsibilities
By using our services, you agree that:
- All information you provide is accurate and complete
- You will not use our services for unlawful or prohibited activities
- You will not attempt to disrupt or compromise the security of our systems
Intellectual Property
All content on this website, including text, graphics, logos, and materials, is the property of Cates & Reed, PLLC and may not be copied, reproduced, or distributed without prior written permission.
Disclaimer
The information provided on this website is for general informational purposes only and does not constitute legal advice. Use of this website does not create an attorney-client relationship.
Limitation of Liability
Cates & Reed, PLLC shall not be liable for any damages arising out of or related to your use of this website or services, including delays or interruptions in communication.
Modifications
We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about these Terms, please contact us:
Phone: (480) 864-3807
Address: 7310 North 16th St., Suite 330 A, Phoenix, AZ 85020